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case study

A global media studio

How Nómadas drove a rollout of social media metadata to drive data science insights, resource efficiencies, and ROI cost-savings across a digital media studio spanning 180+ countries and 17 languages.

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about the client

This global media studio churns out viral digital short-form content for publishing on its existing and emerging social media platforms. From videos of only a few seconds to original series, this client fuels the content appetite of billions of next-gen fans who consume millions of digital videos monthly.

overview

To say the social media landscape rapidly evolves is a cliché understatement. But the evolution is indeed occurring not only at a platform level, but also in the type and style of content that’s created on each platform targeting a variety of unique audiences who themselves are evolving. And we haven’t even mentioned change at the level of country, culture, and language! 

 

Inevitably, as a result, this client with global scale amassed a huge library of disparate content and strategies. Sitting on so much historical data without a clear lens to view it was a big missed opportunity. With so much time and money going into content production, it was essential that recipes for return-on-investment be uncovered. This client knew they needed to transition from gut-driven to data-driven, but it seemed insurmountable with such a large scale, no tools in place, and already chasing the fast pace of social platforms. 

 

This is where Nómadas was able to slip into the equation. We started from the ground up - gathered feedback across the organization, defined a blueprint of metadata to be collected describing content, customized a new tool to support the data, orchestrated how existing processes folded into the strategy, and guided the global rollout of the new approach. This end-to-end project resulted in smarter content, smarter posting schedules, and smarter financial investments.

approach

LISTEN

Like all our projects, we started out with ears and eyes open. Not only to hear what stakeholders say, but also what is unsaid. In this project, it allowed us to both understand what was an internal need and why to truly understand motivations to enable our creative solutions.

COMMON GROUND

With so much uniqueness across international regions and brands, having your distinct voice heard was often prioritized; commonalities were the last thing on people’s minds. We found key wins shared by many internal groups which made it even easier to bubble successes up through executive teams. 

UNIFY

Our sole focus on metadata allowed long-wished for dreams to become a reality. A crisp, clear strategy combined with our drive and urgency paved a path forward that was easily supported by all teams.

GET REAL

Sometimes we can get so caught up in theory, hypotheticals, and mystifying our fancy data knowledge, that abstract concepts are hard to grasp. We want our vision to be heard and understood by all, so we used a slew of concrete examples gathered during stakeholder interviews in our rollout.

solutions

  • Managed a multitude of global stakeholders

  • Uncovered and defined strategic common ground and wins

  • Authored content metadata blueprint to act as global taxonomy

  • Established creative solutions to workflows to enable automated metadata inheritance and limited manual effort

  • Fully customized a vendor tool to support precise business needs

  • Acted as vendor relationship day-to-day point of contact to alleviate workloads

  • Documented instructional rollout guides for the new metadata program

results

$millions

Content Production Budget Optimized*

20k+

Content Categorized

5

Continents Joined

* additional visibility intentionally obscured for client confidentiality

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